Your page may be inactive if you:
- Have just started your page and haven't made it live yet
- You have not logged in for an extended period of time
- You chose to inactivate it
Inactive pages are not publicly searchable and cannot create events. If you want to start inviting fans to see your page, you'll need to activate it. To get your page activated, just follow the steps below:
Step 1: Log in to your The Floor account and click on the Main Menu in the top-right corner. Click on Edit Page.
Alternatively, you can also navigate to the public-facing version of your page by clicking on your creator profile picture.
Step 2: At the top of the page will be a yellow banner explaining that your page is in preview mode. To go live, you need to press the Apply button.
You'll also need to make sure that your page contains all the elements required to go live - see more on that here.
Step 3: A member of The Floor Team will check your page conforms to our Creator Guidelines. When accepted, you will receive an email and your page will be activated - usually within the same day!
Your page will then be active, allowing it to be publicly searchable.
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